Nowadays, renting cars is a must for some people who has reached a specific age. Generally, people are used to renting a car when they are going on a vacation, however car rental is useful in other ways as well. With a professional structure and an experienced staff, Dokay stands out in terms of customer satisfaction. While covering all your rental car needs, Dokay gives you a fast and reliable service. In addition to its rental offices located all around İzmir, Dokay provides a better rental experience with nation-wide drop points as well.
Allowing you to start car rental transactions online, Dokay performs a fast delivery service.This system allows you to quickly receive the vehicle you prefer. Additionally, the process can be customized according to your needs.Dokay personnel, who works diligently for each customer, prioritizes customer satisfaction above all.Vehicles are examined regularly for your safety in addition to being cleaned in detail before and after delivery.This way, while the necessary hygienic conditions are carried, the health of both customers and employees is ensured. Placing importance on people and their needs, Dokay always aims to provide the highest quality service with its expertise in its field as a car rental enterprise.
Car rental services are an ideal method for city use. However, intercity use is also one of the services that customers demand widely. Being stuck in a city on a Black Sea tour or an Eastern Anatolia tour, holidays on the Aegean coasts or trips to the natural beauty of the Mediterranean will not be enough for traveling souls. Dokay's return offices located in various cities are offering the service you are looking for in such instances. Being able to deliver a vehicle that you have rented from the Izmir office to any of the return offices in Adana, Ankara, Bursa, Antalya, Izmit, Konya and Istanbul eliminates the need to take the vehicle back to the city where you rented it.
In addition to its intercity use, there are dozens of other advantages of renting a car as well. Dokay, which has a wide range of vehicles, makes it possible to rent vehicles with size and the features of your needs; prioritizing customer satisfaction while doing so. Vehicle rental options with various qualifications are offered both for the purpose of family trips and to unaccompanied customers.
Another advantage of the car rental applications provided by Dokay, is that the customers can change the vehicle they have rented at any time according to theirs wishes. Thanks to this convenience, the user can change the vehicle without paying extra fees by renting another vehicle if they desire or if different needs arise. The process of replacing a rental vehicle, which is much easier than replacing a purchased vehicle, causes customers to benefit from these services more often.
Dokay, which prioritizes customer satisfaction as well as the services it provides, aims to meet every need in this field. The company, which deals with its customers not only when renting and returning a vehicle, but also during vehicle use, aims to provide a flawless experience by communicating instantly with any customer who is in need. Dokay, which has been providing carrental services in this sector for more than 10 years, is growing rapidly. The most important reason for this growth is ensuring complete customer and employee satisfaction. The brand, which attaches importance to all its customers and employees from head to toe, has achieved significant success by becoming one of the rising stars of the sector in a short time.
Dokay, working as an Izmir based car rental company; positions its offices accordingly to the regions where customers will not have difficulty reaching and where car rentals take place. There are 3 offices in the city; 2 in the international and domestic flights at the airport in Izmir, and 1 in an area of Alsancak district, which is quite convenient to reach. Especially when it is considered that renting a car at airports are considerably easy, the fact that the company's offices are located in key points creates positive effects in terms of customer satisfaction and assurance.
Apart from the airport, the office located in Alsancak district provides great convenience to customers in terms of being easily accessible by public transport. İzmir Alsancak Office is open every day of the week during working hours. The working hours of this office are from 09:00 to 19:00, 7 days a week. Working hours of the offices at the airport are determined more flexibly. The working hours of the offices serving domestic flights are between 07:00 and 23:00, except on Mondays and Tuesdays, and between 09:00 and 23:00 on Mondays and Tuesdays. The international flights section of the airport operates between 09:00 and 23:00 on Mondays and between 07:00 and 23:00 on other days of the week.
Operating not only within the boundaries of the country, Dokay car rental, with the vision to expand its business worldwide, has opened an office in Greece. The office serving in Chios, which is a frequently visited touristic region in Greece, provides the same customer satisfaction abroad. The office in Chios is open 24 hours a day, every day of the week. You can easily access detailed information about all car rental and delivery offices on the internet.
Renting a car is a service that should be taken for a comfortable and quality journey. Attaching great importance to vehicle quality and customer communication, Dokay enables its customers to have a perfect experience by providing various advantages in prices. Since renting a car is a service that can be received in different time periods on a daily, weekly, monthly or yearly basis; the prices vary according to these time frames. Providing appropriate rental car prices, Dokay ensures customer satisfaction from every angle.
More advantageous prices are offered to customers for long-term rentals. Providing high discounts for long-term rentals, Dokay determines car rental prices with various advantages. Besides which period of year you rent a car, rental prices also differ according to which vehicle you choose as well. Cars, which differ in terms of their features, also differ in price. When rentingcars of various brands and models, a certain amount of security deposit is charged. This securitydeposit is provided during the rental period to avoid any problems that may happen on the behalfof the rental company. If there is no problem when you end your rental, the amount is directly refunded.
As a customer-focused car rental agency, Dokay presents discounts of up to 30% on online payments. This discount can be used if the rented vehicle is paid online. With its wide range fleet, Dokay rent a car also offers gasoline or diesel, manual or automatic gear options accordingto customer request. Having almost all kinds of vehicles in its product range from large to luxury or from cars that use less fuel to high performance cars, Dokay proudly meets its customers’ needs by combining quality service at the most affordable prices.
By choosing the "special protection package" for the vehicle you rent, you can include additional protection from user-induced damage up to a certain degree. This package mainly includes general damage, engine failure and mechanical failure. This package being useful especially for long-term rentals, guarantees customer satisfaction at affordable prices.
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