Legal Agreements

dokay.com.tr COOKIE POLICY

Adnan Özen İnşaat Taahhüt Enerji Turizm Ticaret ve Sanayi Anonim Şirketi (hereinafter referred to as“Adnan Özen A.Ş.” or“Company”), as the operator/owner of the“dokay.com.tr ‘ website (hereinafter referred to as the ’Site” ), we use a limited number of internet cookies in order to provide our visitors with a better usage experience by giving importance to the privacy of their personal data. This Cookie Policy (hereinafter referred to as the “Policy” ) has been prepared and published to explain information about the cookies we use and our purposes for processing your personal data.

For more detailed information about the processing of your personal data by the Company, we recommend that you read the “Clarification Text on the Protection and Processing of Personal Data” page at https://dokay.com.tr/yasal-sozlesmeler.

WHAT IS A COOKIE?

“Cookie”, which is used as a technical term, is the name given to small information (data) stored on your computer's hard disk by the browser you use. Cookies are generally used during internet users' access to the website they visit, to provide a personalized experience to the user, to improve the services offered and to improve the user experience, and thus can contribute to ease of use while browsing a website.

WHAT ARE THE TYPES OF COOKIES?

Cookies are differentiated according to their lifetime, purpose of use and the owner or the party placing the cookie. According to the common distinction, cookie types can be expressed as follows:

According to Lifetime:

a) Session cookies

Session Cookies are cookies that are used when a website is visited and for the duration of the visit and are valid until the browser window is closed. The purpose of such cookies is to ensure the continuity and security of the visit. For example: cookies that enable forms consisting of more than one page to be filled in while online are of this type.

b) Persistent Cookies

Persistent cookies are created on the first visit to a website, are automatically deleted according to a defined lifetime and/or remain on the hard disk until the user deletes such cookies. The purpose of such cookies is to increase the functionality of the website by providing a faster and better service to visitors. Such cookies are used, for example, to remember visitor preferences and to ensure that the content to be transmitted is determined in line with these preferences.

According to Intended Use:

c) Mandatory/Technical Cookies

Such cookies are mandatory cookies for the proper functioning of the website visited. The purpose of such cookies is to enable the website to function in order to provide services according to its purpose of establishment. For example: accessing the secure sections of the website, using its features for providing services, navigating on the website can be possible with this type of cookies.

d) Analytical Cookies

Such cookies collect information about the way the relevant website is used, the frequency and number of visits, and show how visitors navigate to the site and what their behavioral preferences are within the site. The purpose of using such cookies is to increase performance by improving the functioning of the relevant site, to provide ease of use and to determine the general usage tendencies of visitors to the site. They do not contain or collect data that could enable the identification of visitors to the site. For example: they show the number of error messages displayed or the most visited pages, the pages spent the most time.

e) Functional Cookies

This type of cookies saves the choices made by the site visitor within the site and reminds them on their next visit. The purpose of such cookies is to provide ease of use to visitors. For example: they prevent the site user from re-entering the user password on each page they visit.

f) Advertising Cookies

These types of cookies enable the measurement of the effectiveness of the advertisements presented to the site visitors and the calculation of the number of views. The general/basic purpose of such cookies is to provide visitors with customized advertisements that appeal to their interests. For example: such cookies prevent the advertisement shown to the site visitor from being shown again in a short time, providing ease of use.

By Cookie Owner or Cookie Adding Party:

a) First Party Cookies

Such cookies are cookies that are defined by the website visited and can only be read by this website.

b) Third Party Cookies

These are cookies that are defined with organizations other than the website that the visitor is a visitor and enable reporting to the site regarding the service it is defined.

COOKIES USED ON OUR WEBSITE

Below you can find the different types of cookies we use on our site. Our site uses both first-party cookies (placed by the site you visit) and third-party cookies (placed by servers other than the site you visit).

Mandatory Cookies:

The use of certain cookies is mandatory for our site to function correctly. For example, authentication cookies, which are activated when you log in to our site, ensure that your active session continues when you move from one page to another on our site.

Cookie Name

Purpose of the Cookie

By user; Dokay User Cookie

In this cookie, the transactions made by the user on the site are kept. Information such as Customer Number, User ID, reservation information if any, how many days you have been a member is kept.

Dokay Private Property Information

This cookie stores the user's private information. Its duration is 5 days. The information stored (Customer name, date of birth, T.R. ID number, security questions, etc.) is also encrypted to keep user information secure.

Functional Cookies

These cookies remember your preferences and choices on the site and ensure that the services offered on our site are personalized for you. For example, it allows us to remember your language selection on our site.

Cookie Name

Purpose of the Cookie

Facebook

Such cookies enable Facebook members (or non-members) to be tracked for market analysis and product development purposes. Duration: 180 Days It is possible to accept or reject through browser settings.

Performance and Analytics Cookies

Thanks to these cookies, we can analyze your use of our site and the performance of our site and improve the services we provide to you. For example, thanks to these cookies, we can determine which pages our visitors view the most, whether our site is working properly and possible problems.

Cookie Name

Purpose of the Cookie

Google Analytics

Such cookies enable the collection of all statistical data, thereby improving the presentation and use of the Site. By adding social statistics and data on interests to these statistics, Google enables us to better understand users. Our website uses Google Analytics cookies. The data collected with these cookies are transferred to Google servers located in the USA and the data in question are stored in accordance with Google's data protection principles. You can click here to learn more about Google's analytical data processing activities and the principles on the protection of personal data. Duration: 180 days (used), 720 days (maximum)] Control of Cookies https://tools.google.com/dlpage/gaoptout

Yandex Metrica

Measurement, On-site optimization, Functional analytics cookies and Commercial cookies https://yandex.com/support/metrica/general/opt-out.xml

Targeting or Advertising Cookies

We use cookies to promote products and services to you on our site or in channels other than our site. We may also cooperate with some of our business partners to provide you with advertising and promotion on or off our site. For example, cookies can be used to track whether you clicked on an advertisement you saw on our site, and if the advertisement attracted your attention, whether you benefited from the service on the site to which that advertisement directed you.

Cookie Name

Purpose of the Cookie

Advertisement

_gac, _gads : It is used to display behavioral and targeted advertisements to visitors. 180 days It is possible to accept or reject through browser settings.

GENERAL PURPOSES OF COOKIES ON OUR WEBSITE

a) To improve our performance in the service we provide by enabling us to better understand our visitors and their preferences.

b) To help us understand how the Site is used by our visitors, to help us gather relevant statistical data and to develop content in line with this data.

RELIABILITY OF COOKIES ON OUR SITE

a) It does not collect, store or enable us to process personal data and/or identifiable data under any circumstances.

b) It does not harm your computer and does not contain viruses.

HOW TO MANAGE COOKIE PREFERENCES?

It is sufficient for our users to change the settings of their browsers to change their preferences regarding the use of cookies or to block or delete cookies. Many browsers allow you to control cookies by giving you the option to accept or reject cookies, to accept only certain types of cookies, or to be alerted by the browser when a website requests to store cookies on your device. It is also possible to delete cookies that have already been saved in your browser. However, if cookies are disabled or rejected, some preferences may need to be set manually, and some features and services on the site may not work as desired because we cannot recognize and associate the user account(s). It is possible to change the browser settings at any time by clicking on the relevant link in the table below, which we have prepared for ease of use:

Adobe Analytics

http://www.adobe.com/uk/privacy/opt-out.html

Google Adwords

https://support.google.com/ads/answer/2662922?hl=en

Google Analytics

https://tools.google.com/dlpage/gaoptout

Google Chrome

http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

MozillaFirefox

http://support.mozilla.com/en-US/kb/Cookies

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

https://support.apple.com/kb/ph19214?locale=tr_TR

Users can visit www.allaboutcookies.org or www.aboutcookies.org pages to get more information about cookies, including how cookies are placed, how to see them, and how to manage and delete them, and you can contact us at [email protected] E-mail address to send us all questions and opinions regarding the Policy.

CAR RENTAL CONDITIONS AND PRICING (ANNEX-1)

ASSURANCE PACKAGES

* Damage Repair Assurance Package (CDW): Provided that it is within the scope of the general terms and conditions of insurance published by the Association of Insurance, Reinsurance and Pension Companies of Turkey, it compensates for collision damage with a repair cost of up to €7,500. (Theft Assurance is included in the Damage Repair Assurance Package).

* Optional Financial Liability Coverage Package (IMM): Coverage for material damages caused by the driver to third parties up to TL 4 million.

* LCF: Coverage for 1 tire, glass, headlight damage that may occur outside of the accident (stone splash while traveling), without a traffic report, based on the written declaration of the driver.

* Personal Accident (PAI) Assurance Package: This is a package that covers the driver and the people inside the vehicle within the insurance limits.

* Mini, Midi and Maxi Assurance Packages: These are the assurances that cover the cost of repair for single-sided damages, excluding tire, glass and headlight damages, for which it is not possible to keep a report or report, provided that the price is not higher than 90€ for Mini Assurance, 140€ for Midi Assurance and 190€ for Maxi Assurance.

* Mini, Midi and Maxi PLUS Assurance Packages: Mini Midi and Maxi Assurance Packages include LCF, IMM and Personal Accident Assurances, provided that the conditions and limits are the same.

ADDITIONAL FEES:

* Cancellation and Refund Policy for Prepaid Reservations: Prepaid Reservations can be canceled without deduction up to 24 hours before the reservation date. If there is less than 24 hours to the reservation date and the reservation is canceled, a deduction fee equal to 1 day's rental fee is applied. The credit card refund process varies between 3 and 5 business days depending on the bank's processing intensity.

* Extension of the Contract Period: If the vehicle subject to the contract is not returned on the expected date and time and the rental period is extended, the additional days are calculated and collected as 4 times the day/month rental fee. The lessee has accepted, declared and undertaken to pay this rental fee and not to claim that it is exorbitant.

* Failure to deliver the vehicle on the return date and time: Lessee shall be charged 1/3 of the daily rental fee for delays of 1 hour or more, 2/3 of the daily rental fee for delays of 2 hours or more, and 1 full day fee for delays of 3 hours or more.

* Mileage Exceeding Fee: Daily and monthly km usage limits varying according to vehicle groups, as well as the fees that the TENANT is obliged to pay in case of exceeding these limits are specified in the table. If the rental period is extended in daily rentals, the right to use km cannot exceed the monthly km usage right. In contracts exceeding 30 days, the daily km usage limit is accepted as 1/30 of the monthly km usage limit. In addition, for rentals exceeding 1 month, the mileage overage fee will be calculated based on the current mileage overage rates valid at the end of the rental, i.e. the date the vehicle is returned and announced on the Dokay website.

* Traffic Penalty: For each transaction, a service fee of 2€ (Two Euros) will be charged in addition to the traffic fine.

* Toll Fee: HGS / Highway, Highways, Bridge, etc. tolls will be paid over the amounts loaded by DOKAY on the HGS tags in the vehicles, and the TENANT will be charged 2% Service fee + 20% VAT in addition to the toll.

* Fuel: The missing fuel costs of the vehicles that will arrive with missing fuel at the end of the rental are calculated by adding 15% service fee and 20% VAT on the current fuel amount valid on the date of return of the vehicle and collected from the credit card submitted by the TENANT at the beginning of the rental. The missing fuel amount is calculated by considering the full fuel tank as 8 units.

* One Way: In case of a change in the return date or return location of the rented vehicle, the renter must inform the Dokay office where the vehicle is rented at least one day before the return date and obtain approval. In case there is no special price tariff for the return point, the fee tariff varying according to the distance to the departure location is applied. You can get information about these fees from our Reservation Center.

* Damage: In the event that the damage to the vehicle is caused by an alcoholic, unlicensed and/or unauthorized driver, a service fee of 30€ + TAX will be charged in addition to the damage fee to be charged to the renter.

IMPORTANT INFORMATION:

* Rent and Security Deposit, Rent must be charged to a credit card issued in the name of the TENANT.

* Reservations without prepayment: The rental fee is re-inquired for the relevant reservation period on the date the payment is made and re-determined over the prices appearing on the Dokay WEB site.

* Collateral Return Period: The collateral fee collected by the methods determined by DOKAY is returned to the renter within 10 business days at the latest from the date of return of the vehicle, provided that no additional fee arises.

* New Type Driving Licenses: Our customers who combine their driver's licenses with their IDs are required to submit the original driver's license for the rental to take place.

* Findeks: In order for your reservation for all vehicle groups to be finalized and you can pick up your vehicle, the main driver and additional driver financial analysis must meet Dokay rental criteria. “The total limit and debt information of your loans, credit cards, overdraft accounts and similar products in all banks, the information that your credit products are open/closed and the past payment performance of your credit products can also be evaluated regardless of your Findeks score. You can have your financial analysis done by calling our call center at 0850 808 35 35.

Your financial analysis can be made via www.findeks.com with your Turkish ID number and GSM number registered in Turkish banks. After receiving this information in the inquiry, you must confirm the message sent to your GSM number registered in the Turkish banks.

GENERAL CONDITIONS OF DOKAY RENT A CAR WEBSITE MEMBERSHIP AGREEMENT

1.PARTIES

This agreement has been made between Adnan Özen İnşaat Taahhüt Enerji Turizm Ticaret ve Sanayi Anonim Şirketi (hereinafter referred to as“DOKAY”) located at Fatih Mahallesi 1194/1 Sokak No:1/A-1/B Gaziemir / İZMİR, which is the operator / owner of the “dokay.com.tr” website (hereinafter referred to as the “Site”), and the visitor who is a member of the site (hereinafter referred to as“MEMBER”), at the stage of member registration made by the visitor voluntarily through the site. By becoming a member of the site, the MEMBER accepts, declares and undertakes that he / she has read, understood and approved all provisions of the contract.

2.DEFINITIONS

This is stated in this contract;

DOKAY: Adnan Özen İnşaat Taahhüt Enerji Turizm Tic. ve San. A. Ş.

MEMBER: Real or legal person who is a member of the website,

Site: The website broadcasting through the domain name dokay.com.tr,

Vehicle Any brand and model of vehicle owned by DOKAY and subject to lease

Agreement: This refers to the 'Website Membership Agreement'.

3.SUBJECT OF THE AGREEMENT

The subject of this contract is the determination of the procedures and principles regarding the offering of vehicles for rent by DOKAY online on the site and the mutual rights and obligations of DOKAY and MEMBER. This contract shall apply to the vehicle / vehicles to be made on the site and to be rented by the MEMBER.

4.DOKAY'S RIGHTS AND OBLIGATIONS

4.1. DOKAY takes reasonable security measures to prevent the loss, misuse and alteration of personal identity, address and contact information under its control and supervision. However, DOKAY cannot guarantee the security of this information with certainty. The information and data transferred by the MEMBER to the site shall not be interpreted as confidential information.

4.2. For security reasons, DOKAY may monitor and record any activity of the MEMBER on the site and, when deemed necessary, may suspend from the site, freeze membership, cancel membership and make all kinds of similar interventions.

4.3. DOKAY may change the format and content of the site partially or completely without prior notice to the MEMBER, as well as change the domain name on which the site is published, use different subdomains, redirect the domain name or close the domain name.

4.4. Membership to the website is not a prerequisite for the provision of car rental service by DOKAY, since car rental service can be obtained without being a Member, all benefits offered to the MEMBER within the scope of Membership are in the nature of “Additional benefit”.

4.5. DOKAY may change the scope and types of services offered on the site at any time and without giving any reason, without informing the MEMBER in advance, as well as partially or completely freeze, terminate or completely cancel the services offered on the site.

4.6. DOKAY may make changes and / or updates in the service and operation at any time in order to realize the business and transactions specified in the contract more effectively. MEMBER accepts and declares in advance that it accepts these changes and will act in accordance with these changes.

4.7. This contract does not contain any commitment regarding the number, brand, model and model year of the vehicle to be rented by DOKAY and other issues. MEMBER cannot claim any rights and receivables under any name from DOKAY for these and other reasons.

5.MEMBER'S RIGHTS AND OBLIGATIONS

5.1. Membership is completed by completing the registration process by fulfilling the membership procedure specified on the site by the person who wants to become a member. By becoming a member, the MEMBER accepts the provisions of this contract and all kinds of statements announced / to be announced by DOKAY regarding membership and services.

5.2. MEMBER accepts and declares that the identity, driver's license, address and contact information specified in the membership process are complete and correct, that in case of any changes in the information, it will immediately forward this information to DOKAY, and that it will be solely responsible for any legal disputes and damages that may arise due to incomplete, outdated or incorrect information. No responsibility can be attributed to DOKAY for this reason.

5.3. MEMBER, while benefiting from the services specified on the site, will act in accordance with the laws of the Republic of Turkey and the general rules of morality, will not violate the rights of third parties under intellectual property law, will respect the copyrights of third parties, will not engage in unfair competition and will respect the trade secrets and private lives of third parties, insult, threat, slander, harassment, etc. The MEMBER agrees and undertakes that he/she will not engage in acts of insult, threat, slander, harassment, etc., will not engage in political or ideological propaganda, will not engage in behaviors that disturb other MEMBERS, will refrain from any behavior that defames individuals or institutions, and will refrain from any action that may cause disruption or interruption of the services provided on the site, otherwise he/she will be personally responsible for any damages that may occur.

5.4. MEMBER accepts and declares that he/she will use a password that cannot be easily guessed by others while using the site, that he/she will not share his/her user name, password, etc. information with others and that he/she will be personally and solely responsible for the security of this information as it is not kept in the site database and that DOKAY will not be responsible in any way.

5.5. MEMBER accepts and declares that he/she will only use his/her own membership account, will not use the account information of other members and will not allow others to use his/her membership account, otherwise, if the contrary situation is detected by DOKAY, his/her membership may be canceled and he/she agrees and declares that he/she will compensate all kinds of damages arising/to arise.

5.6. MEMBER accepts and undertakes that it will not send harmful programs, software, codes and similar materials to the site and that it will avoid any action that may jeopardize the security of the site and members.

5.7. MEMBER cannot transfer its membership account to third parties.

5.8. MEMBER cannot restrict or prevent others from using the site and cannot interfere with the operation of the site or the servers or networks used to make the site available.

5.9. DOKAY shall not be liable for any direct or indirect damages that may arise directly or indirectly in relation to the MEMBER's access to and use of the site, including but not limited to virus attacks affecting the computer hardware and/or losses and damages arising from the information obtained from the site.

5.10. MEMBER agrees that he/she will not use any tool, software or instrument to interfere or attempt to interfere with the operation of the site, will not connect to the site without authorization and will not make transactions, will not access or use the software and data of other internet users without permission.

5.11. The website may contain links to other websites belonging to third parties that are completely independent from this website and not under DOKAY's own control. DOKAY does not guarantee the accuracy of the information contained in these sites. DOKAY does not have any responsibility for the services/products offered from the websites accessed through these links or their content. MEMBER's access to these websites is entirely under its own responsibility and without the permission of DOKAY. Any personal data of the members are not transferred to these links by DOKAY.

6.INTELLECTUAL PROPERTY RIGHTS

6.1. The presentation and all content of the site is protected by the legislation of the Republic of Turkey and intellectual property legislation, and all information and data published on this site, including all trademarks, logos and service marks, belong to DOKAY or its licensors. MEMBER may not distribute, transmit, modify, copy, display, reproduce, republish, publish, process or otherwise use the content of the site directly or indirectly, verbatim or otherwise, or allow anyone else to access or use the services of the site without the written consent of DOKAY. Otherwise, the MEMBER shall be responsible for paying to DOKAY all kinds of damages claimed from DOKAY due to any damages incurred/to be incurred by DOKAY and any damages incurred by third parties, including but not limited to licensors.

6.2. All rights of DOKAY to all assets, real and personal rights, commercial information and know-how, including Site services, Site information, works of the Site subject to copyrights, trademarks of the Site, commercial appearance of the Site or any material and intellectual property rights related to the Site are reserved.

6.3. All rights to all texts, graphics, visuals and all images on the Site are reserved and may not be disposed of without permission.

6.4. Any unauthorized disclosure and use, including but not limited to the unauthorized use of all financial rights related to the content, design and software of the Site (processing, reproduction, dissemination, representation and public presentation) shall constitute a violation of intellectual and industrial property rights.

6.5. MEMBER accepts and undertakes to act in accordance with the provisions of the Turkish Code of Obligations, the Turkish Criminal Code, the Law on Intellectual and Artistic Works, the Turkish Commercial Code, the Decree Law on Trademarks and all kinds of legislation that will enter into force in the current and / or future. All kinds of legal, administrative, criminal and financial responsibilities that may arise due to contrary use belong to the MEMBER and DOKAY reserves the right of recourse.

7.RESPONSIBILITY

MEMBER accepts that there may be deficiencies, communication problems, technical problems, infrastructure and internet failures, power outages and/or other problems, including but not limited to those listed, in the information and services offered / published on the Site, and in case of such problems / failures, DOKAY is authorized to stop or terminate or cancel car rental activities on the site without the need to notify the MEMBER and without giving any reason. MEMBER cannot claim any rights and payments under any name from DOKAY for these reasons.

DOKAY cannot guarantee that the service offered through the site will be error-free or will be provided continuously; It cannot be held responsible for direct and / or indirect damages and damages arising from the use of the service offered through the site. MEMBER accepts and declares that he/she is personally responsible for any damage and loss that may arise as a result of the membership service offered through the site or the use of the site.

8.FORCE MAJEURE

In cases of “Force Majeure”, which are unavoidable circumstances, including but not limited to natural disasters, riots, war, strikes, communication problems, technical problems, infrastructure and internet failures, power outages and bad weather conditions, which are beyond the reasonable control of the relevant party and which cannot be avoided despite due diligence; DOKAY has the right to perform any of its obligations specified in this contract late or incompletely or not at all. Because DOKAY's obligations are suspended during this Force Majeure. In these and similar cases, delay, incomplete performance or non-performance or default shall not be deemed to DOKAY. No compensation under any name whatsoever shall be claimed from DOKAY for these cases. In case the force majeure event lasts for more than 7 (seven) days, DOKAY is authorized to terminate this contract unilaterally and without compensation without any notification.

9.CHANGE IN CONTRACT PROVISIONS

DOKAY has the right to unilaterally change the provisions of this contract without the need to notify the MEMBER and without giving any reason. MEMBER shall be deemed to have accepted such changes from the moment they are published on the Site. MEMBER accepts this matter irrevocably in advance.

10. cancellation of membership and termination of the contract

10.1. In the event that the MEMBER partially or completely violates any or all of its obligations arising from this contract, DOKAY may unilaterally terminate this contract without any notice and without any justification, cancel the MEMBER's membership and partially or completely freeze or cancel the services that the MEMBER has received, is receiving or will receive from the site. Therefore, in case of termination, the MEMBER cannot make any rights and claims from DOKAY. MEMBER cannot object to this matter.

10.2. DOKAY is authorized to cancel the MEMBER's membership by unilaterally terminating this contract without any reason and without any notification, and to partially or completely freeze or completely cancel the services that the MEMBER has received, is receiving or will receive from the site. In this case, the MEMBER may not claim any right, receivable, loss of profit, loss of profit, compensation for damages or any other payment under any other name and title from DOKAY by claiming an unfair, unwarranted, unjustified, unjustified, unreasonable and untimely termination, violation of good faith or any other reason and excuse.

11. DURATION OF THE CONTRACT

This agreement enters into force from the moment it is approved on the Site and terminates automatically without further notice when DOKAY cancels the MEMBER's membership and / or terminates the services offered on the Site.

12. PRIVACY

MEMBER shall keep confidential all kinds of information of commercial, financial, legal or technical nature, whether or not subject to trade secret or other legal protection, which it obtains directly or indirectly in relation to DOKAY under the performance of this Agreement and shall not disclose it to any person without the permission of DOKAY.

However, the said confidentiality obligation shall not be valid in the following cases:

DOKAY may collect and process the MEMBER's identity, driver's license, address, contact, IP and site usage information in a database in order to realize the purposes written in the Clarification Texts regarding issues such as conducting user profile and market research, creating sales and site usage statistics and accessible through the Site, and may share it with third parties and organizations included in the Clarification Texts.

13. NOTICE

The parties accept and undertake that the addresses specified during the membership process are the legal notification addresses and that the notifications to be made to these addresses will have all the legal consequences of legally valid notification unless the address change is notified to the other party in writing.

MEMBER, changes to be made in the contract and services, cancellation of membership, termination of this contract, termination of this contract, etc. has consented to all kinds of notifications to be made to the e-mail address specified during the membership process and accepts and undertakes that the notification has been notified from the moment the notification is sent by DOKAY, whether the notifications made by e-mail reach or not, and that it will have legal consequences. DOKAY is not responsible for the late or non-receipt of the notification to the MEMBER and its consequences.

14. AUTHORITY and EVIDENCE AGREEMENT

14.1. Turkish Law shall be applied and Izmir Courts and Execution Offices shall be authorized to resolve the problems arising from the implementation of this Agreement.

14.2. The MEMBER agrees that all kinds of documents, records, books and all kinds of information, writings and records of DOKAY on computer and internet media shall constitute the sole, exclusive and conclusive evidence and shall be binding in disputes that may arise, and that this article is an evidence contract within the scope of Article 193 of the CCP.

15. MISCELLANEOUS

15.1. In the event that any provision of this Agreement is deemed invalid or no longer applicable for any reason whatsoever, the other provisions of the Agreement shall remain in force.

15.2. DOKAY's failure to exercise or delay in exercising any right or authority it has under the Agreement shall not constitute a waiver of such right or authority, nor shall the exercise of a right or authority alone or partially preclude the subsequent exercise of that or any other right or authority. The waiver of any term, clause or provision of this Agreement shall not mean or be construed as a subsequent or continuing waiver of that term, clause or provision.

15.3. From the moment this agreement is approved on the Site, it replaces the agreement previously approved on the Site, if any. In case of dispute, the provisions of this agreement shall apply, regardless of which agreement arises from the period in force. MEMBER accepts, declares and undertakes that it has no rights and receivables from DOKAY due to the contract and commercial operation previously approved on the Site, if any, and that it releases DOKAY irrevocably in the broadest sense in all matters, and that all responsibilities arising and/or to arise against DOKAY due to the contract and commercial relationship in question continue.

15.4. MEMBER declares that they have read, understood and accepted all applications and rules on the site. The MEMBER declares that he / she accepts the regulations that may be contrary to his / her interests in the entire contract by knowing and understanding the consequences.

15.5. MEMBER cannot transfer or assign its rights, receivables and obligations arising from this contract to third parties without obtaining the written consent of DOKAY in advance.

CLARIFICATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

Personal data within the scope of this Clarification Text may be processed by Adnan Özen İnşaat Taahhüt Enerji Turizm Sanayi ve Ticaret Anonim Şirketi (“Company”) as the data controller in accordance with the Personal Data Protection Law No. 6698 (“Law”).

In accordance with Article 10 of the Law and the Communiqué on the Procedures and Principles to be Followed in Fulfillment of the Disclosure Obligation, this clarification text has been prepared by the Company in order to provide information on the scope of processing of your personal data.

1. The relevant persons whose personal data we process within the scope of this Clarification Text are Product or Service Recipients (Customer, Customer Employee, Customer Shareholder, Customer Authorized, Customer-Active, Customer-Passive).

2. We process the data of the aforementioned data subjects in the form of identity, communication, location, personal, legal transaction, customer transaction, physical space security, transaction security, finance, professional experience, visual and audio records.

3. Personal data belonging to the relevant persons mentioned above:

- Creation of personal records of subcontractor/supplier employees, supervision and follow-up of their work,

- Execution of Information Security Processes,

- Execution of Activities in Compliance with the Legislation,

- Execution of Finance and Accounting Affairs,

- Execution of Company/Product/Service Loyalty Processes,

- Ensuring Physical Space Security,

- Follow-up and Execution of Legal Affairs,

- Execution/Supervision of Business Activities,

- Receiving and Evaluating Suggestions for Improving Business Processes,

- Execution of Goods / Service Procurement Processes,

- Execution of After Sales Support Services for Goods/Services,

- Execution of Goods/Service Sales Processes,

- Execution of Goods/Service Production and Operation Processes,

- Execution of Customer Relationship Management Processes,

- Execution of Activities for Customer Satisfaction,

- Execution of Advertising/Campaign/Promotion Processes,

- Execution of Risk Management Processes,

- Execution of Storage and Archive Activities,

- Execution of Contract Processes,

- Execution of Strategic Planning Activities,

- Follow-up of Requests/Complaints,

- Execution of Supply Chain Management Processes,

- Execution of Marketing Processes of Products/Services,

- We process for the purposes of providing information to Authorized Persons, Institutions and Organizations.

4. We may obtain personal data by the Company within the scope of the purposes listed above and in whole or in part by automatic means or by non-automatic methods provided that they are part of the data recording system. Accordingly, we obtain personal data in the physical environment with the conclusion of the Agreement and printed forms; in the electronic environment, camera recordings, internet, cookies, online form, SMS verification code, voice recording system.

5. The personal data mentioned above:

- Pursuant to Article 5/2-a of the Law, it is expressly provided for in the law,

- Pursuant to Article 5/2-c of the Law, it is necessary to process personal data of the parties to a contract, provided that it is directly related to the conclusion or performance of the contract,

- Pursuant to Article 5/2-ç of the Law, it is mandatory for the data controller to fulfill its legal obligation,

- Pursuant to Article 5/2-e of the Law, data processing is mandatory for the establishment, exercise or protection of a right,

- Pursuant to Article 5/2-f of the Law, we process based on the legal grounds of the legitimate interest of the data controller.

6. Personal data within the scope of the Clarification Text may be transferred to real or private legal entities, our business partners, suppliers and authorized institutions or organizations for the purposes specified in this Clarification Text.

You may submit your requests within the scope of Article 11 of the Law “regulating the rights of the data subject” to our Company in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller.

If it is submitted by the relevant persons by the methods specified in the COMPANY KVKK Application form at https://filo.dokay.com.tr/mail/kvkkbasvuruformu.pdf, it will be evaluated and finalized as soon as possible and within 30 (thirty) days at the latest. Although it is essential not to charge any fee for the requests, the Company reserves the right to charge a fee over the fee tariff determined by the Personal Data Protection Board in cases where the nature of the request requires

GENERAL CONDITIONS OF MOTORIZED LAND TRANSPORTATION VEHICLE LEASE AGREEMENT

1- PARTIES: On one side, Adnan Özen İnşaat Taahhüt Enerji Turizm San. No: 1A-1B Sarnıç-Gaziemir / İzmir, Adnan Özen İnşaat Taahhüt Enerji Turizm San. And Tic. A. Ş. (referred to as DOKAY in the contract.) and the real or legal person signing this contract on the other side (referred to as the TENANT in the contract.), this General Conditions of Vehicle Rental Agreement has been signed.

2- DEFINITIONS:

LESSOR (DOKAY): Adnan Özen Construction Contracting Energy Tourism San. And Tic. A. Ş,

RENTER: The real or legal person who signs the general conditions and annexes of this vehicle rental agreement,

USER/DRIVER: The driver and/or drivers specified as the person who will drive the vehicle on the vehicle delivery form,

VEHICLE: A motorized land vehicle that can be used on highways whose license plate and other features are specified in the vehicle delivery and return form and which is rented to be used by the TENANT during the rental period,

GENERAL CONDITIONS These are the General Conditions of this Motorized Land Transportation Vehicle Rental Agreement,

LEASE AGREEMENT: The lease agreement, which is an integral annex to these general conditions, regulating the group, brand, license plate, other features of the leased vehicle and the lease period, lease price, additional products, assurance packages and other issues,

VEHICLE DELIVERY FORM: The inseparable annex of this lease agreement in which the rented vehicle is delivered to the TENANT, the status at the time of delivery, the mileage, fuel, license plate and other issues of the rented vehicle are regulated,

DAILY RENTAL FEE: The rental amount to be paid by the TENANT for a maximum rental period of 24 hours, excluding all other fees and expenses,

MONTHLY RENT: The rental amount to be paid by the TENANT for a maximum rental period of 30 days, excluding all other fees and expenses,

3- SUBJECT: The subject of these General Conditions is to determine the lease conditions of the vehicle leased to the lessee to be used by the lessee with the lease agreement and the manner and conditions of payment of the rent and other fees determined in return by the lessee and the mutual rights and obligations of the parties.

The General Conditions of this Vehicle Lease Agreement between the parties and the lease agreement(s), vehicle delivery form(s), both concluded together and concluded after the signing of these general conditions, are an integral part of these general conditions, and the provisions of both contracts will be interpreted together in the resolution of disputes between the parties.

The TENANT accepts, declares and undertakes that by signing the lease agreement, he accepts all the obligations in the General Conditions and delivery form, that all notifications made to the address specified on the contract will be deemed valid and that he will not make any objection to the notification.

4- USE OF THE VEHICLE:

4.1 The vehicle is leased to the TENANT during the lease period with the lease agreement, and the TENANT accepts, declares and undertakes to use the vehicle in accordance with the matters specified in the lease agreement, vehicle delivery form and these general conditions, to pay the rental fee and the fees / fees specified in the lease agreement, vehicle delivery form and these general conditions and to accept, declare and undertake all matters specified in the lease agreement, vehicle delivery form and these general conditions.

4.2 The vehicle has been delivered to the TENANT by DOKAY together with all tires, vehicle documents, accessories, equipment and accessories and periodic maintenance in full and complete with the vehicle delivery form. The TENANT accepts that the vehicle is delivered in good condition and in good condition in terms of bodywork and mechanics, except for those specified in the vehicle delivery form, and that there is no trace of any accident and damage to the vehicle.

4.3 The TENANT accepts and undertakes to comply with the matters written in the vehicle user manual prepared by the vehicle manufacturer, to show the necessary attention and care in the use of the vehicle and to ensure that the vehicle is in good condition.

4.4 The TENANT agrees and undertakes to use the vehicle in accordance with the highway traffic law and all relevant legal provisions. In addition, the TENANT will not be able to use the vehicle as specified in the following articles without being limited to those listed, otherwise it will be responsible for the penalties and all kinds of expenses arising. Without limitation to the following examples;

a) Transportation of substances contrary to customs legislation and other laws,

b) Towing or pushing another vehicle or trailer,

c) Illegal work,

d) Animal transportation,

e) Transportation of passengers or goods for commercial purposes,

f) Carrying personal cargo/items that will damage the vehicle and exceed the loading limit,

g) Racing, speed trials, rally trials, motorsport,

h) In places and conditions that are not suitable for the purpose of leasing, taking into account the vehicle brand and model, and in places and roads that are not suitable for their technical structures and endurance powers, in short, under road conditions that are not suitable for unusual and traffic conditions,

i) During transportation by land, sea, river and air, except by road or by ships and trains on licensed voyages in which the vehicle can enter and exit under its own power,

l) In such a way as to cause damage by contact with cigarettes and similar flammable / combustible materials,

4.5 The vehicle shall be used by the driver and/or additional driver(s) who have provided the qualification in terms of driver's license and age limit with a valid period to be specified according to the group of the vehicle in the lease agreement and vehicle delivery form. The lessee is obliged to ensure that the additional driver(s) specified in the lease agreement and vehicle delivery form fully and completely comply with the lease agreement, vehicle delivery form and general conditions. In addition, the TENANT is jointly responsible together with the driver and additional driver(s) for damages and losses that may occur due to the use of the vehicle.

4.6 The TENANT shall not allow third parties to use the vehicle without the approval of DOKAY. In case the lessee wishes to let the third party use the vehicle and DOKAY accepts this, the lessee is obliged to register the information regarding the identity, address and driver's license of the third party who will use the vehicle in the contract and to ensure that the person authorized to use the leased vehicle fully complies with all the conditions of the contract.

4.7 TENANT agrees and undertakes not to make any changes in the vehicle without the written permission of DOKAY. Otherwise, the TENANT is responsible for the restoration expenses and damages incurred by the vehicle.

4.8 The TENANT shall return and deliver the rented vehicle, together with all documents, accessories, accessories, tools, spare tire, to the lessor's office in the branch where the vehicle was rented or in another place specified in the contract on the return day and time specified in the rental contract and/or vehicle delivery form in a complete and undamaged manner. In the event that the TENANT delivers the vehicles to an address other than the addresses where they must be delivered with the written approval of DOKAY, he/she shall pay the one-way fee to be determined by DOKAY.

4.9 The Lessee shall deliver the vehicle subject to the contract to the address notified by DOKAY on the day the rental contract expires. The lessee shall apply to DOKAY for the extension of the term and obtain its approval. In the extensions made without approval, it is accepted by the parties that the TENANT keeps the vehicle illegally.

4.10 In cases such as changing the rental period, vehicle group or departure and return address, the rental fee and other fees will be recalculated by DOKAY over the prices applied on the day of the change request.

4.12 All fuel, parking lot, hgs, ogs, highway, bridge, etc. tolls and traffic fines, interest and its accessories belong to the TENANT and shall be paid by the TENANT. Even if the lease expires, the TENANT is responsible for all kinds of fees and fines incurred during the lease period. Even if the penalty receipt is written only on the license plate number without name and signature, the TENANT agrees to pay the existing penalty. During the lease period, OGS, HGS, Highway, Bridge, etc. to be issued to the vehicle. traffic fines and parking fees and traffic fines will be paid by DOKAY and the amount paid and, if any, delay interest and accessories will be collected from the TENANT by adding the service fee. Even if the lease period and the general conditions of this car rental agreement have expired, the TENANT is responsible for these amounts. The TENANT, OGS, HGS, Highway, Bridge, etc. cannot request DOKAY to object to the transition costs and traffic fines, cannot avoid paying the penalty amounts due to the lack of objection by DOKAY and cannot make any request from DOKAY in this regard. In addition, DOKAY is authorized to collect parking lot, OGS, HGS, Highway, Bridge etc. tolls, traffic fines and interest and its accessories and service fees by deducting from the credit card and/or collateral of the TENANT without waiting for the end of the lease period and without any permission, provision and notification. This authorization of DOKAY is not limited to the duration of the contract and this article 4.12 shall remain in force indefinitely even if this contract expires or is terminated for any reason whatsoever.

4.13 There is a daily or monthly mileage limit specified in the rental agreement for each vehicle used by the TENANT. The TENANT is obliged to use the vehicle in accordance with the mileage limit specified in the rental agreement and / or vehicle delivery form according to the vehicle group and rental period. In case of exceeding the mileage limit, the TENANT accepts, declares and undertakes to pay the mileage excess fee specified in the lease agreement and its annexes.

Unused mileage within the month is not transferred to the next month. The lease period will automatically end without any notice and warning if the monthly mileage limits are reached. In the event that the monthly mileage limits specified in the contract for the leased vehicle expire before the period specified in the contract, the vehicle will be immediately returned to DOKAY by the TENANT and the TENANT accepts, declares and undertakes in advance that he will pay the entire rental price of the rental period determined for the vehicle to DOKAY. 1 month specified in this article is evaluated over 30 days. For each kilometer exceeding the limit during the period between the expiration of the mileage and the delivery of the vehicle to DOKAY, the kilometer exceeding fee written in the rental agreement according to the vehicle segment per kilometer will be applied.

4.14 The TENANT hereby acknowledges that he/she knows that there are systems that provide geographical location identification, including but not limited to the vehicle tracking system, in the vehicle(s) rented in accordance with the general conditions of this vehicle rental agreement. These records may be given to official or unofficial third parties/institutions when necessary for security reasons or for use in legal/judicial/administrative proceedings/investigations.

5-PAYMENT OBLIGATIONS: The TENANT irrevocably accepts that DOKAY is authorized to collect its outstanding receivables, not limited to those specified below and the duration of the contract, by deducting from the credit card of the TENANT without any permission, provision or notification. The TENANT agrees and undertakes to pay the payments in advance as specified in the lease agreement. 1 daily rent is calculated over 24 hours, weekly 7 days, monthly rent is calculated over 30 days. Delays exceeding 3 hours are calculated as a full day. Additional rental periods will also be paid in advance. The TENANT accepts, declares and undertakes to pay default interest at the rate of 2 (two) times the advance interest rate of the Central Bank of the Republic of Turkey in case of failure to pay the rental fee and other fees and legal payments specified below on the date specified in the contract. DOKAY reserves the right to unilaterally terminate the general conditions of the lease agreement and vehicle lease agreement.

a) The rent calculated over the number of days rented,

b) If additional services such as child seat, navigation device, winter tires, snow chains, baby seat, internet, etc. are requested for the rented vehicle, additional fees for these services,

c) Additional driver fee requested by the TENANT,

d) Fees for the extra assurance packages that the TENANT additionally requests,

e) HGS, OGS, Highway and Bridge tolls, Traffic fines that will arise as a result of the use of the rented vehicle,

f) Mileage overage charges,

g) One-way fare and any taxes imposed by law,

h) Damage to the vehicle at the end of the rental, compensation for damages and service fees

ı) The TENANT is obliged to pay the damages and losses to third parties that are not covered by the compulsory traffic insurance.

i) The TENANT shall pay the guarantee amount to be determined by DOKAY in the lease agreement according to the vehicle group (provided that it does not mean limiting the amount of damage, damage to be given by the TENANT and without prejudice to the right to collect the damage, damage costs exceeding this amount) in advance / by credit card according to DOKAY's preference before the delivery of the vehicle and shall ensure that the guarantee is placed. This security deposit shall be returned to the same account if it is collected from the credit card within the period specified in the lease agreement from the date of return of the vehicle if the vehicle is delivered to DOKAY completely and without any problems at the delivery place and on time specified in the lease agreement and if the lessee does not have any debt. DOKAY is not responsible for the delays caused by the banks regarding the return of the collateral. In the event that the vehicles are not delivered on time in a complete and trouble-free manner or the lessee has rent and / or other debts, the collateral amount will be offset against these receivables without any notice, judgment and without the need to obtain the consent of the TENANT, and damages and receivables exceeding the collateral amount will be collected separately from the TENANT. DOKAY is authorized to collect the damages and receivables exceeding the amount of this guarantee by deducting from the credit card of the TENANT without any permission, provision and notification.

j) In the event that the TENANT delivers the vehicle at a lower level than the fuel level at which it is delivered, it is obliged to pay the missing fuel price in the rental agreement and additionally the service fee specified in the rental .

k) In case of theft of the rented vehicle, the lessee is obliged to bring the key of the vehicle and the report received from the law enforcement officers. If one of these is missing, he is obliged to pay the price of the vehicle according to the current purchase costs of the vehicle.

6- RESPONSIBILITIES OF THE TENANT:

6.1 The TENANT accepts that he/she has received the vehicle in question in good condition both mechanically and in terms of bodywork, and that there is no damage or accident traces (except those specified in the lease agreement and vehicle delivery form) in the vehicle. The TENANT accepts, declares and undertakes to pay all damages and losses and penalties, including all kinds of mechanical, electrical and other third parties' claims, which cannot be claimed and collected from insurance companies within the scope of traffic insurance rules due to reasons such as not having the periodic maintenance of the rented vehicle on time, etc. due to the fault of use and / or carelessness and imprudence in the vehicle received in good condition and in good condition. (including, but not limited to, incorrect or illegal fueling of the vehicle, transmission failure due to incorrect gear shifting, continuing to drive the vehicle even though the warning light is on, damages caused by hitting the bottom of the vehicle, transmission failure due to incorrect gear shifting, use without oil and water, tire, rim and glass breakage and similar situations)

6.2 All periodic maintenance, oil and similar changes of the vehicle allocated to the use of the TENANT as stipulated by the manufacturer company shall be carried out by DOKAY primarily in its own services. In cases where this is not possible, the said procedures shall be carried out in the contracted services to be notified with the permission to be given in writing by DOKAY and the prices paid shall be invoiced to DOKAY.

6.3 Even if the TENANT has purchased the assurance packages, it accepts and undertakes to cover the damage, damage liability and related compensation damages and expenses without objection in case of damage to itself, the vehicle and / or its driver, persons in the vehicle and / or third parties and / or other vehicles under the following conditions.

a) In cases where it is determined that he/she was intoxicated and/or under the influence of drugs at the time of the accident,

b) If the traffic accident report, alcohol report, photocopies of the license plates of the vehicles involved in the accident, photocopies of the traffic insurance policies, photocopies of the driver's licenses, photographs of the accident scene (so that the license plates are visible) and the declarations and other documents to be requested by DOKAY are not submitted to DOKAY in full and complete within 3 (three) days at the latest from the date of the accident event,

c) In case of accidents or damages caused by someone other than the lessee and the driver / drivers designated as additional driver in the lease agreement,

d) Damage to the tire or rim not caused by an accident,

e) Theft of hubcaps and spare wheel,

f) Damage to licenses, license plates, fire extinguishers and equipment,

g) Loss of the vehicle key or damage to the vehicle key caused by the user,

h) Any damage to the vehicle not covered by the insurance,

ı) In cases where a traffic accident report has not been issued and an alcohol report has not been obtained,

i) In case of intentional accidents if it is used in violation of traffic laws and/or the matters listed in article 4.4,

k) In cases where the damage and loss amounts are not paid for any reason whatsoever in accordance with the general conditions of the Compulsory Financial Liability Liability Insurance and/or in cases where the insurance companies do not pay for any reason and/or in cases outside the assurance / insurance scope and limit.

In order for the TENANT to benefit from the mentioned assurances and insurances, the documents specified in subparagraph (b) must be submitted to DOKAY in full. Otherwise, DOKAY shall not be able to benefit from these assurances and insurances and DOKAY is authorized to demand and collect the rental fees to be processed for the period until the full and complete date of these documents.

6.4 In the event of an accident, DOKAY shall collect/block a guarantee amount against the amount of damages and compensation (provided that it does not mean limiting the amount of damages and compensation to be given by the TENANT and reserving the right to collect damages and compensation amounts exceeding this amount) from the TENANT's credit card without any permission and notification. DOKAY is authorized to collect the rental fee, damage, loss, damage, compensation fee and all other receivables by deducting from the collateral amount without any permission, notice and judgment, and the TENANT agrees in advance that it will not object to this issue.

6.5 In the event that the TENANT purchases vehicle theft assurance, it is obliged to take the necessary measures to prevent theft in order to benefit from this assurance. In case of any theft, the TENANT must prove that he has taken the necessary precautions by returning the license and keys of the vehicle in case of any theft and submit the official report by making the necessary application to the security authorities regarding the theft incident. In case the vehicle or any part of the vehicle is stolen while it is on rent, all necessary reports shall be provided by the TENANT and submitted to DOKAY. In the event that the reports are not submitted by the TENANT within 3 (three) days at the latest as of the date of the incident or in the event that the incident is not covered by the insurance general conditions in force on the date of the incident (for example, but not limited to, leaving the key on the vehicle and/or delivery of the vehicle to the parking lot/washing employees and/or abuse of security, etc.) or in cases such as theft that insurance companies do not qualify as theft, the TENANT shall immediately pay the current purchase price of the vehicle or vehicle parts/equipment to DOKAY. DOKAY reserves the right to demand rental fee from the TENANT for the period until this payment. In addition, DOKAY reserves the right to claim the damages incurred. In the event that the TENANT fails to pay the premium price in full, completely and in advance by requesting the vehicle theft assurance, in the event that the vehicle or any part / equipment of the vehicle is stolen while the vehicle or any part / equipment of the vehicle is rented, the TENANT is obliged to immediately pay the fair value of the vehicle and vehicle part / equipment on the date of the incident.

6.6 The TENANT shall be obliged to pay the damages, losses, compensation and all other costs outside the scope of the compulsory traffic insurance given to third parties.

6.7 In material, fatal and injury accidents, the accident situation should be reported immediately to the nearest law enforcement officer.

6.8 After the vehicle is delivered to the TENANT, in the event that the TENANT and/or any third party acts against the law with the vehicle or the vehicle is involved in any crime or for any reason for which the TENANT is responsible, the vehicle registration is imposed by the official authorities and/or the vehicle is delivered to the trustee and/or DOKAY, these conditions shall be automatically terminated without any notice, warning or judgment. In this case, the TENANT agrees and undertakes to pay to DOKAY, if any, the highest daily rental price of the vehicle that will occur as long as the measure continues, even if the contract is terminated, together with all direct and / or indirect damages to be incurred for this reason, including but not limited to towing, transportation, parking, delivery, penalties, taxes, fees and the aforementioned, immediately in cash and in advance without any objection. In addition, in the event that the vehicle is seized / confiscated by the official authorities for these reasons, the TENANT is obliged to immediately pay the fair value of the vehicle on the date of seizure / confiscation to DOKAY. In the event that the vehicle cannot be sold due to the measures imposed on the vehicle by the official authorities, the TENANT is responsible for the collateral, bank letter of guarantee or cash blockage costs and all other expenses that must be given to the official authorities in order to remove the measure.

6.9 In cases where the vehicle originating from the TENANT is banned from traffic and / or the vehicle is prevented from traffic and its use is not possible, the possible loss of earnings of the unused days, all parking lot expenses in case the vehicle is towed to the parking lot, judicial and administrative penalties, all damages arising and to arise due to the ban from traffic and all other expenses shall be borne by the TENANT. DOKAY shall also carry out the necessary procedures regarding the removal of the vehicle from the parking lot and the follow-up of the process, and the expenses arising for these transactions shall be borne by the TENANT. DOKAY will invoice these costs to the lessee as a service fee together with the rental fee, and the TENANT accepts, declares and undertakes that DOKAY will cover all damages arising and to arise regarding the rental period.

6.10 The TENANT cannot take the vehicles outside the borders of Turkey. Otherwise, all damages incurred and to be incurred shall be covered by the TENANT. In the event that the vehicle taken abroad without the approval of DOKAY is not returned upon request, the TENANT is obliged to pay the price of the vehicle according to the current purchase costs of the vehicle.

6.11 If the TENANT carries goods and passengers, DOKAY cannot be held responsible for any damage to the goods or passengers. The responsibility belongs exclusively to the lessee and/or the driver. In the event that the TENANT performs this transportation improperly, all kinds of administrative and judicial penalties to be directed to DOKAY shall be invoiced to the TENANT. In addition to this, in the event that the vehicle subject to the contract is decided to be banned from traffic, the rental fee will be operated during the day it is banned from traffic, and the additional costs arising in relation to this matter and all damages incurred and to be incurred by DOKAY shall be borne by the TENANT.

6.12 The fuel brand used in the vehicles is at the initiative of the TENANT and the costs of the malfunctions caused by the use of wrong and illegal fuel shall be borne by the TENANT. The TENANT shall be responsible and responsible for the oil companies and the TENANT for the damages caused by the fuel. Although the TENANT has the right to choose the fuel brand used in the vehicles subject to the contract, the costs related to the elimination of the damage caused by not using fuel of the quality specified in the user manuals of the vehicles shall be invoiced to the TENANT.

6.13 All debts and obligations related to “Vehicle Operator Responsibility” with the title of “Operator” defined in the laws regarding the vehicle belong to the TENANT and the driver, additional driver(s) are responsible for all material and moral damages that the vehicles may cause to third parties and/or motor vehicles and/or the environment. For this reason, the TENANT shall indemnify all damages that DOKAY will have to pay. Even if the Lease Agreement and General Conditions are terminated, the responsibility of the TENANT shall continue due to damages incurred during the lease period.

7- DAMAGE MANAGEMENT SYSTEM AND ASSURANCE PACKAGES:

7.1 All damages, responsibilities and liabilities including material damages, treatment expenses and all other damages, as well as material, moral damages, loss of value and loss of earnings, which are outside the scope and limits of the Compulsory Financial Liability Liability Insurance coverage of the vehicle rented to the TENANT, which can be used on other highways, to motor vehicles that can be used on other highways, to third parties and passengers in the vehicle belong to the TENANT.

7.2 The TENANT and additional drivers are obliged to fulfill the following measures in case of accident.

a) To provide information by calling DOKAY's call center line at 0 850 808 35 35,

b) To apply to the nearest police or gendarmerie center without moving the vehicle and to ensure that an alcohol report is obtained together with the accident, damage, theft, loss detection report, and in cases where an alcohol report cannot be obtained, to obtain an alcohol report from the necessary health institutions within 2 (two) hours at the latest from the time of the accident,

c) Taking photographs of the vehicle at the scene of the accident,

d) Obtain the names and addresses of relevant persons and witnesses,

e) Not accepting responsibility for a defect that does not exist,

f) In case of two-sided accidents, to obtain a photocopy of the driver's license, registration and traffic insurance policy of the parties, (if a foreign driver's license holder, a photocopy of the passport image and a photocopy of the page indicating the dates of the last entry into the country)

g) Not leaving the vehicle without taking adequate safety precautions,

h) To deliver the accident report and related minutes and reports to DOKAY within 72 hours at the latest from the date of the accident,

ı) In the event of an accident resulting in material damage, death and/or bodily harm, immediately report the situation to the nearest police or gendarmerie officers or the relevant official authorities,

7.3 In two-sided accidents, the traffic accident report must be issued by the traffic police in the following cases

a) Drives a motor vehicle without a driver's license,

b) If the driver is underage,

c) If the driver is suspected of alcoholism or mental illness,

d) If one of the vehicles involved in the accident belongs to a public institution,

e) If property belonging to public institutions is damaged,

f) Only if third party property is damaged in a traffic accident,

g) If one of the vehicles involved in the accident does not have traffic insurance,

h) If the traffic accident resulted in death or bodily harm,

7.4 In case of theft, a theft detection report must be obtained from the nearest police or gendarmerie station and the vehicle must be delivered to DOKAY together with its key and license.

7.5 In case the vehicle is damaged due to flood, hail and natural disasters, the relevant minutes issued by the traffic police or gendarmerie and the weather reports from the Meteorology Directorate regarding the date of the accident and incident must be obtained. Leaving the vehicle in a puddle, starting the vehicle in water, etc. The TENANT is responsible for damages that may occur due to the user.

7.6 The TENANT is responsible for the protection of additional products such as snow chains, navigation devices, baby seats and similar additional products and documents, tools, equipment and accessories belonging to the vehicle, which are delivered with the rental agreement and / or vehicle delivery form and specified in the rental agreement and / or vehicle delivery form. These products are not covered by the damage repair and vehicle theft insurance. In the event that these products are damaged or damaged, lost or stolen, the fair value on the date of the incident shall be paid by the TENANT in cash, in lump sum and immediately to DOKAY.

7.7 DOKAY cannot be held responsible for the loss, damage, theft or wear of any goods carried or left in the vehicle by the TENANT. For this reason, the TENANT cannot claim any rights and receivables under any name from DOKAY.

7.8 DOKAY is not the manufacturer of the vehicle and cannot be held responsible in any way for any damages, losses and compensations that may occur due to the manufacturing defect of the vehicle or its spare parts.

7.9 DOKAY shall not be liable for any damages that may be incurred by the TENANT due to the vehicle being out of service.

7.10 Even if the damage assurance packages are paid by the TENANT, if they are used in violation of these general conditions and the car rental agreement and its annexes, they are invalid and the TENANT cannot benefit from insurance assurance and legal rights.

7.11 If the TENANT wishes to benefit from the assurance packages within the limits in the contract and its annexes, he/she is obliged to pay the fees to be requested by DOKAY in advance in addition to the rental fee. In the event that the TENANT fails to pay the costs of the assurance packages requested by the TENANT in full, in full and in advance, the vehicle, the driver, the persons in the vehicle, other motorized land transport vehicles, third parties, accidents involving the vehicle and other reasons arising and / or arising from all kinds of damage, damage, compensation, loss of value and loss of earnings, the TENANT is responsible for all of these costs and the TENANT is obliged to pay all of these costs.

7.12 In case of malfunction, accident and damage of the vehicle, if it is determined in the Accident Detection Report that the user is not at fault and the repair covers a period exceeding 24 hours, the vehicle is replaced. The TENANT shall return the temporarily given vehicle within 1 (one) day from the date of notification of the end of the repair of the replacement original vehicle and take delivery of the original vehicle subject to rental. In case the TENANT makes the delivery of the vehicle given instead of the original vehicle late, the TENANT shall pay the rental fee of the vehicle given instead by the TENANT for each day apart from the rental fee of the original vehicle. DOKAY has no obligation to replace the vehicle in case of malfunctions caused by user error.

8- RETURN OF RENTED VEHICLES:

8.1 In case the TENANT wishes to return the rented vehicle early, it is at the discretion of DOKAY whether or not to refund the fee. In this case, DOKAY also has the right to demand the rewards and services or the price of these by taking advantage of the campaigns etc. advantages. If the reservation or rental fee has been paid in advance and the vehicle is not received in due time, the collected amounts will not be refunded and DOKAY will not be obliged to keep this vehicle, which is not received in due time, waiting during the rental period. In the event that the vehicle not picked up on time is requested to be picked up at any time during the reservation period, whether DOKAY meets this request depends on the vehicle availability at that time and DOKAY shall not be obliged to provide a vehicle.

8.2 The TENANT shall apply to DOKAY for all extensions and obtain the written approval of DOKAY. In the extensions made without written approval, it is accepted by the parties that the TENANT has the vehicle in his/her possession illegally. In the event that the TENANT fails to comply with any article of the lease agreement, vehicle delivery form and these general conditions, especially in the event that the TENANT fails to deliver the vehicle to DOKAY at the time specified in the lease agreement and/or vehicle delivery form, the TENANT authorizes DOKAY to immediately take back and confiscate the said vehicle wherever it is without the need for prior warning, permission or judgment. The TENANT accepts, declares and undertakes that it will not claim any rights from DOKAY for this reason and waives all lawsuits, complaints and other rights. The TENANT is obliged to pay the damages and expenses that may occur during the recovery/confiscation of the vehicle by DOKAY. DOKAY shall not be liable for any loss or damage to the objects or materials in the vehicle during the recovery/confiscation of the vehicle. Even if DOKAY has collected the rental fee for the delay period, it cannot be interpreted that the lease agreement has been extended or has become indefinite.

8.3 The TENANT is obliged to deliver the vehicle, vehicle documents, accessories, tools, additional products and equipment undamaged and complete as received. The TENANT shall be responsible for all kinds of damages and losses incurred outside the ordinary use determined during the return of the vehicle and the TENANT shall be obliged to pay the amount to be determined by DOKAY immediately. In addition, DOKAY has the right to examine the damages and deficiencies in the vehicle in detail within 30 days from the date of return and notify the TENANT. The fact that a vehicle return form / report has been issued during the return of the vehicle does not mean that DOKAY has waived this right of control and notification. The TENANT shall be responsible for all kinds of damages and damages that occur outside the ordinary use of the vehicles.

8.4 In case the TENANT does not sign the return form at the time of returning the vehicle, the information contained in the return form issued by DOKAY shall be deemed valid. It accepts and declares that it may make changes or updates in its conditions at any time, unilaterally and without the approval of the TENANT.

8.5 Upon expiration of the rental period, the Lessee will not be able to extend the rental period unilaterally. In addition, if the vehicle is not delivered on the return date and time, the TENANT is obliged to pay 1/3 of the daily rental fee for the first 1 hour and more delays, 2/3 for 2 hours and more delays, 1 full daily fee for 3 hours and more delays, and 3 (three) times the daily rental fee for that vehicle for each day for 24 hours and more delays. In addition, this matter cannot be interpreted as the lease period is extended or becomes indefinite.

9- RIGHT OF TERMINATION, TERMINATION OF THE CONTRACT AND PENAL CLAUSE:

9.1 These general conditions and the lease agreement shall enter into force as of the date of signature and shall terminate automatically without further notice upon the return of the leased vehicle to DOKAY in accordance with the provisions of the lease agreement, vehicle delivery form and general conditions. Even if the agreement is terminated, DOKAY is authorized to claim its rights arising from the lease agreement, general conditions and vehicle delivery form.

9.2 DOKAY has the right to terminate the Lease Agreement and the General Terms and Conditions unilaterally, without any notice, warning or judgment, without prior notice, unilaterally and without compensation, without giving any reason during the lease period, if deemed necessary.

9. 3 If the TENANT leaves the trade, applies for concordat, starts execution proceedings against him in any way, falls into insolvency, goes into liquidation or applies for bankruptcy or applies to the court with a request for bankruptcy postponement or does not pay the rental fee or any of DOKAY's receivables arising from the lease agreement, general conditions, vehicle delivery form in full and in full on time or the credit card whose information is included in the lease agreement is blocked, In the event that the credit card becomes unusable due to reasons such as reduction, cancellation, expiration of the credit card limit, failure to immediately notify DOKAY in writing of the credit card information of the same nature and limit or in the event that the vehicle is found abandoned anywhere or in the presence of suspicion of abuse of trust (at the discretion of DOKAY), the lease agreement and general conditions shall be automatically terminated without any notice, warning or judgment.

9.4 From the date of termination of the lease agreement and general conditions, the TENANT is obliged to deliver the vehicle to DOKAY at the delivery place specified in the lease agreement and/or vehicle delivery form within 3 hours at the latest. If the delivery is not made, the TENANT irrevocably accepts that DOKAY will seize and take delivery of the vehicle at the place where it is located without any notice, warning or decision. The TENANT accepts, declares and undertakes that it will not claim any rights from DOKAY due to the use of DOKAY's right of confiscation and waives all lawsuits, complaints and other rights.

9.5 The TENANT accepts, declares and undertakes that all obligations and responsibilities of the TENANT arising from the lease agreement, general conditions and vehicle delivery form will continue until the day the vehicle is delivered by the TENANT or until the day it is seized and received by DOKAY, and that DOKAY will be released from all obligations and responsibilities.

9.6 Whether the vehicle is delivered by the TENANT or taken by DOKAY, regardless of whether the vehicle is delivered or taken by DOKAY, the TENANT agrees and undertakes to pay all of the rental fees until the end of the lease agreement, the delay fees specified in Article 8.5, the VAT to be incurred and the default interest to be processed at the rate of twice the advance interest rate of the Central Bank of the Republic of Turkey. In addition, DOKAY may demand all kinds of damages and losses and compensation for the profit to be deprived from the TENANT.

9.7 The TENANT undertakes to return the vehicle belonging to DOKAY immediately at the end of the lease period or within 3 hours from the date of termination if the lease agreement and general conditions are terminated for whatever reason. Even if the rental fee for the delay has been collected, if it does not return it, it declares that it knows that it will commit the crime of Abuse of Trust in accordance with Article 155 of the Turkish Penal Code.

10- TRANSFER, ASSIGNMENT, SUB-TENANT, PROHIBITION OF IMPRISONMENT: The TENANT cannot transfer and assign the lease agreement and general conditions to another person without obtaining the written approval of DOKAY; cannot allocate the vehicle leased/delivered to him/her to the use of another person in any way, cannot show it as collateral or rent it, cannot use the right of imprisonment on it or cannot take any other similar action. The vehicle cannot be taken abroad without the written consent of DOKAY. In case written approval is obtained, all expenses and responsibilities shall belong to the TENANT during the departures abroad. DOKAY may transfer and/or assign the lease agreement, general conditions, vehicle delivery form and/or the rights, receivables and obligations arising therefrom to another person without the need to obtain the consent of the TENANT.

11- EVIDENCE: The TENANT accepts and undertakes that in case of any dispute, DOKAY's books and records shall be taken as basis, DOKAY's books and records are conclusive and conclusive evidence within the meaning of Article 193 of the Decisions of the Civil Courts, and that it shall not object to DOKAY's records in any way.

12- CONFIDENTIALITY PRINCIPLE AND COMMUNICATION: PARTIES accept that all kinds of commercial and professional information belonging to the other party, which they will be aware of in accordance with the lease agreement, general conditions and vehicle delivery form, are confidential and undertake not to disclose this information to third parties during and after the contract by the said parties or their employees. This confidentiality commitment remains valid even if the lease agreement and these general conditions are terminated or canceled. The TENANT is obliged to pay all kinds of damages arising from DOKAY in case of breach of the confidentiality obligation. DOKAY's sharing of information such as vehicle, brand, model, license plate, TENANT, user, additional driver, credit card, etc. with third parties and organizations from which it receives services cannot be considered as a breach of confidentiality. TENANT accepts this authorization of DOKAY in advance.

13- RESOLUTION OF DISPUTES: In the interpretation of these general conditions, lease agreement and vehicle delivery form and / or due to these general conditions, lease agreement and vehicle delivery form and / or in all disputes arising between the parties, Turkish Law will be applied and IZMIR Courts and Enforcement Offices are authorized to resolve disputes. In the event that the Turkish and foreign language versions of the general conditions, lease agreement, vehicle delivery form and the annexes concluded / to be concluded in addition to these general conditions are issued in the same document, the Turkish text shall be taken as the basis for the interpretation of these texts.

14- INTEGRITY OF THE CONTRACT:

14.1 In the event that any provision in these general conditions, lease agreement and vehicle delivery form is deemed invalid or no longer applicable for any reason, the other provisions of the agreement shall remain in force.

14.2 Any amendment or supplement to these general conditions, lease agreement and vehicle delivery form not made in writing with the mutual signature of the parties shall not be valid.

15- NOTICE: The parties accept, declare and undertake that the addresses written in these general conditions and / or the lease agreement are the legal notification addresses, and unless the change of address is notified to the other party in writing within 3 (three) days, notifications to these addresses will have all the legal consequences of legally valid notification.

16- NOT TO BE CONSIDERED AS WAIVER: DOKAY's failure to use or delay in using any right or authority granted in these general conditions, lease agreement and vehicle delivery form does not mean that it waives that right or authority, and the use of a right or authority alone or partially does not prevent the subsequent use of that or any other right or authority.

17- ELECTRONIC DATA COMMUNICATION PERMISSION: The lessee accepts and declares that he/she allows his/her contact information to be shared with the companies that DOKAY cooperates with and will cooperate with in the future in order to be informed about the opportunities, promotions and notifications regarding the existing brands within DOKAY and the brands that will be incorporated in the future, and to receive information and campaign messages through various channels such as SMS, e-mail, web and application notifications, telephone and letter.

18- ANNEXES: The lease agreement(s), vehicle delivery form(s), ANNEX-1, both concluded together with these general conditions and concluded after the signature of these general conditions, are an integral part of these general conditions and shall be interpreted together.

All conditions of these general conditions consisting of 18 articles have been read and negotiated and signed as 1 (one) original and 1 (one) copy copy on ......... /........ /........... and the copy has been given to the TENANT.